Docs – X-PHY https://x-phy.com Mon, 02 Jun 2025 05:09:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://x-phy.com/wp-content/uploads/2025/07/cropped-x-phy-favicon-32x32.png Docs – X-PHY https://x-phy.com 32 32 What should I do if I encounter any issues during installation or operation of the X-PHY® SSD? https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/what-should-i-do-if-i-encounter-any-issues-during-installation-or-operation-of-the-x-phy-ssd/ Mon, 02 Jun 2025 05:09:02 +0000 http://tariqkhan These FAQs cover the most common questions about installing, configuring, and using the X-PHY® SSD. If you have any additional questions or concerns, please refer to the X-PHY PC application guide or contact X-PHY support for further assistance.

]]> Software Updates https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/software-updates/ Mon, 02 Jun 2025 05:09:01 +0000 http://tariqkhan Step 1: If there is a software update detected by the X-PHY® PC application. A notification bubble will appear on the “Software update” button as shown.

 

 

Step 2: Click to update, you will see a pop up message “New Application version is available!”. Click “Yes” to update.

 

 

If “No” is clicked, the application will not be updated to the latest version.

If no new version is available or detected, a message “Application version is up to Date!” will pop-up.

]]> How do I update the firmware and software of the X-PHY® SSD? https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/how-do-i-update-the-firmware-and-software-of-the-x-phy-ssd/ Mon, 02 Jun 2025 05:09:01 +0000 http://tariqkhan To update the firmware and software of the X-PHY® SSD, use the X-PHY PC application to check for updates and follow the prompts to download and install the latest versions.

]]> What do I do if I forget my password for the X-PHY® SSD? https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/what-do-i-do-if-i-forget-my-password-for-the-x-phy-ssd/ Mon, 02 Jun 2025 05:09:01 +0000 http://tariqkhan If you forget your password for the X-PHY® SSD, use the Forgot Password option in the X-PHY PC application to reset your password. You will need to verify your identity using OTP sent to your registered email account.

]]> How do I change my password for the X-PHY® SSD? https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/how-do-i-change-my-password-for-the-x-phy-ssd/ Mon, 02 Jun 2025 05:09:01 +0000 http://tariqkhan To change your password for the X-PHY® SSD, follow these steps:

  • Open the X-PHY PC application and navigate to the General Settings section.
  • Click on the Change Password option and follow the prompts to enter your current password, OTP, and new password.
]]> How do I enable security features on the X-PHY® SSD? https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/how-do-i-enable-security-features-on-the-x-phy-ssd/ Mon, 02 Jun 2025 05:09:01 +0000 http://tariqkhan To enable security features on the X-PHY® SSD, use the X-PHY PC application to configure settings such as ransomware protection, cloning protection, and temperature protection according to your requirements.

]]> What security features does the X-PHY® SSD offer? https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/what-security-features-does-the-x-phy-ssd-offer/ Mon, 02 Jun 2025 05:09:01 +0000 http://tariqkhan The X-PHY® SSD offers a range of security features including ransomware protection, cloning protection, physical attack protection, ambient detection, temperature protection, and email alert notifications.

]]> How do I install the X-PHY® SSD on my desktop? https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/how-do-i-install-the-x-phy-ssd-on-my-desktop/ Mon, 02 Jun 2025 05:09:01 +0000 http://tariqkhan To install the X-PHY® SSD on your Desktop, install it like you would install any other M.2 SSD Drive.

Follow these steps:

  • Power off your desktop and disconnect the power cable.
  • Locate the M.2 slot on your desktop motherboard.
  • Insert the X-PHY® SSD into the slot at a 30-45 degree angle.
  • Secure the X-PHY® SSD in place with a small screw or the retention mechanism on your motherboard.
  • Reassemble your desktop and access the BIOS/UEFI to verify the X-PHY® SSD is detected.
  • Proceed to install an OS or download the X-PHY PC application.
]]> How do I install the X-PHY® SSD on my laptop? https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/how-do-i-install-the-x-phy-ssd-on-my-laptop/ Mon, 02 Jun 2025 05:09:01 +0000 http://tariqkhan To install the X-PHY® SSD on your laptop, install it like you would install any other M.2 SSD Drive.

Follow these steps:

  • Power off your laptop and remove the battery (if applicable).
  • Locate the M.2 slot on your laptop.
  • Unscrew and remove the panel covering the M.2 slot.
  • Insert the X-PHY® SSD into the slot at a 30-45 degree angle.
  • Secure the X-PHY® SSD in place with the retaining screw.
  • Replace the panel covering the M.2 slot and tighten the retaining screw.
  • Reassemble your laptop and follow the setup instructions provided by the X-PHY PC application.
]]> What is the X-PHY® SSD? https://x-phy.com/products/endpoint-security/support/knowledgebase/docs/x-phy-faq/ Mon, 02 Jun 2025 05:09:01 +0000 http://tariqkhan The X-PHY® SSD is a high-security solid-state drive designed to provide advanced protection against ransomware, cloning, physical tampering, and other security threats.

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